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What to expect
A reply within 24–48 hours in most cases. If you are writing during or right after a live tournament, say so in the first line — those go to the front of the queue.
Contact
It goes straight to the developer.
SwissMax and ChessZCam are built by a solo developer. Every message is read personally. Typical reply time is 24–48 hours.
Send a message
Setup help, something that did not behave as you expected, a feature you keep wishing existed, or interest in a field-testing round — all welcome. Just want the early trial? Join the waitlist instead — it only needs your email.
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About pricing
ChessZCam package prices are published on the ChessZCam page: Studio comes first with a free 14-day trial, and waitlist members get 50% off their first package when sales open. SwissMax pricing is not decided yet, and you will hear it here first. No checkout is open on this site yet.
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Field testing
Testers get each new build first, with its file hash, a short checklist and a direct line to the developer. In exchange we ask for honest reports from real events — that feedback is what decides the next release.
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Privacy
Your details are used only to reply to you. Neither product uploads participant lists or game video — see the SwissMax and ChessZCam data notes.